It keeps your phone running at its best with battery health checks and replacements. If you choose to continue with your Xtra Plan, you'll only pay to keep connected, so your monthly payment will be lower.įind out more about what happens when you pay off your Phone Plan in fullīattery Refresh is included with all our Phone Plans and covers you for two years, or the length of your plan - whichever is longer.
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Once you've paid off your Phone Plan, you can continue with your current Xtra Plan, upgrade or leave. What happens once my phone has been paid off? This reduces the amount you pay monthly for all following payments - but it won't change the length of the Phone Plan agreement. You can make a one-off payment for your Phone Plan at any point. If you choose to continue with your Xtra Plan, you'll only pay to keep connected, so your monthly payment will be lower.Ĭan I make a one-off payment for my Phone Plan? Once it's paid off, you can continue with your current Xtra Plan, upgrade or leave. You can make additional payments to your Phone Plan at any time, by logging into your My Vodafone account online, or by visiting the My Vodafone app and choosing Your Plans > Device Plan.Ĭhoose to pay off some, or all of, your Phone Plan early. Please note: your Airtime Plan/Connectivity Plan is billed separately to your Device Plan(s) and will show as a separate Direct Debit. When you upgrade your Device Plan, your current Airtime Plan or Connectivity Plan will end and a new one will be taken out with your upgrade. You can have up to 10 Device Plans - subject to standard credit and affordability checks. These will show as two separate Direct Debits on your bank statement. Take out a new Device Plan, which will run alongside your current one. Pay off your current Device Plan before upgrading If you have an outstanding payment on your current Device Plan, you'll have two options: What happens to my current Phone Plan/Watch Plan (Device Plan) when I upgrade to a new one? You can also view this information in My Vodafone or My Vodafone app Log in to find out when you're eligible to upgrade and what your upgrade options are. You'll be able to upgrade your Phone Plan or Watch Plan (Device Plan) from month 3 of your current Airtime Plan or Connectivity plan. You can also view your monthly payment online in your My Vodafone account Here, you can also check upcoming payments and how much you've paid towards your Phone Plan so far.
Choose Your Plans and you'll see a tab for Airtime Plan and a tab for Device Plan.Ĭhoose Airtime Plan to confirm what data, minutes, texts and Xtra Plan benefits you have.Ĭhoose Device Plan to view and manage your Phone Plan - this includes your annual statements and original credit agreement. Where can I view both my monthly payments?ĭownload the My Vodafone app and go to the Dashboard. If you want to change your Direct Debits so that both payments come out on a different week, give us a call on 191 It will show the following:Īirtime: VODAFONE LTD Device: VODAFONE LTD DEVICE You'll see two references on your bank statement. Please make sure you don't cancel either of these Direct Debit payments, as we'll be unable to collect the payment for either your airtime or your device. In most cases, the Direct Debit payments for your plans will come out on the same date, but you might see one of the payments at different times of the month.
Xtra Plan covers the cost of your airtime (data, minutes and texts)įind out more information on Phone Plans, Xtra Plans and credit agreements Phone Plan covers the monthly cost of your phone as per your Consumer Credit Agreement. Add these together and you'll get the total cost of your monthly payment. You'll have one Direct Debit for your Device Plan and one for your Airtime plan. When you buy a phone on our one of our Vodafone EVO plans, your monthly payment will be split into two parts.
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